Privacy Policy (Kenya Data Protection Act, 2019)
How Sakina Property's Solution LTD collects, uses, and safeguards personal data submitted via our website and Jamia Mall office.
1. Data Controller Identity
Sakina Property's Solution LTD (trading as Sakina Properties), with offices at Jamia Mall, Nairobi CBD, Kenya (Email: info@sakinaproperties.co.ke, Tel: +254 757 777520), acts as the Data Controller in respect of personal information submitted through sakinaproperties.co.ke in accordance with the Kenya Data Protection Act, 2019 (No. 24 of 2019).
2. Personal Data We Collect
When you submit a property enquiry, schedule a site visit, request a property match, or submit a property for listing, we collect only the details necessary to serve you: your name, telephone/WhatsApp number, email address (optional), preferred inspection date, and property preferences.
3. Lawful Basis & Purpose of Processing
We process your personal data strictly on the basis of your explicit consent (via the mandatory consent checkbox on every form) and legitimate pre-contractual steps to: (a) respond to your property enquiry, (b) arrange physical site inspections, and (c) share verified property particulars matching your request.
4. Protection of Landowner & Title Privacy
In strict compliance with Kenyan data protection principles and anti-fraud safeguards, we do not publish landowner full names, private telephone numbers, KRA PINs, or unredacted Title Deed numbers on public web pages without explicit written authorization. Title documentation is inspected by verified buyers and their advocates at our Jamia Mall office or following physical site inspection.
5. Your Rights Under the Kenya Data Protection Act, 2019
You have the right to request access to, correction of, or deletion of your personal data held in our enquiry records, and to withdraw your consent at any time by contacting info@sakinaproperties.co.ke or calling +254 757 777520.